Frequently asked questions
Answers about orders, delivery, payment, returns and warranty at LiberaTech.
Where do you deliver?
Everywhere in Suriname. Local delivery in Paramaribo takes 1–2 business days, nationwide 2–5. You can also pick up from our Paramaribo store for free.
How much is delivery?
Pickup is free. Local delivery costs $5 and is free over $100. Nationwide delivery costs $12 and is free over $250.
Which payment methods do you accept?
Visa, Mastercard and Apple Pay through Stripe’s secure checkout, bank transfer, or cash/card on pickup and local delivery.
Why are prices in USD?
We buy our stock in US dollars, so pricing in USD keeps prices stable. You can switch the display to SRD; the SRD amount is an estimate at our current rate.
Can I return a product?
Yes. Return unused products in original packaging within 14 days of delivery. Contact us first with your order number.
What does the warranty cover?
Every product has a 12-month warranty against defects under normal use. Accidental damage and normal wear are not covered.
How do I track my order?
Use “Track order” in the footer with your order number and email. We also message you when your order ships or is ready for pickup.
Do I need an account to order?
No. Guest checkout is the default. An account only adds an order history.